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Newsletter ~ March 14, 2011


SQL Server – What’s The Big Deal?
By Jim Witschger

Concurrent with version 9 of People-Trak HR Software, we are dropping support for Microsoft Access databases and supporting only SQL Server versions 2005 and greater. Products in the field will be supported until such time as SQL Server has been installed, either as part of the version 9 upgrade or as an upgrade to your currently installed version 8. Read full article

Account Reviews Coming Soon…

In the coming months, your People-Trak Account Managers will start conducting reviews of their client accounts. This process will consist of a full account overview with emphasis on your product needs & applicable solutions, customer satisfaction and of course your feedback. Our goal with these reviews is to re-connect with you and ensure that you are receiving the necessary assistance required to get the most out of your People-Trak HRIS.

This process will start with a pre-review questionnaire that will assist us in analyzing your specific needs, allow us to set goals and put in place the processes to attain them. This time will also be an opportunity for you to make us aware of any outstanding issues or concerns you may have so that they can be appropriately resolved and/or escalated if necessary.

Once the pre-review questionnaire has been completed by you and submitted to your Account Manager, a call will be scheduled to conduct the overview. Based off the results of the questionnaire and the review as a whole, your Account Manager will work closely with your assigned Technical Resource Specialist to review your needs, make any necessary changes in support and/or products and to ensure that we stay on the path of providing excellent customer support.

People-Trak Account Information At Your Fingertips

Were you aware that you can log into people-trak.com to view your account information? With your People-Trak.com account you will get access to additional online resources, have the ability to update your company contact information, initiate a new support request, view existing requests, and will soon have the capability to make your annual maintenance payments online.

If you do not already have a username and password, please contact us at: 800-273-3760 to gain access.

People-Trak University Training Schedule

This PTU Essentials class is held via WebEx and meets on Mondays, Wednesdays and Fridays for 3 consecutive weeks. Each class starts at 7:30 AM and wraps up at 9:30 AM PST. Topics covered are Data Entry, Query & Reporting and Essential Tools. Contact your Account Manager today to get enrolled!

Click here to view our current training calendar.




20% Off Custom Consulting

Through the month of March receive 20% off of all custom consulting and programming. This includes data conversions, SQL database upgrades, designing and building advanced custom screens and the creation of stored procedures to use in conjunction with our Strategic Triggers.*

If you would like more information please consult your Account Manager who can answer your questions and provide you with a price quote.

*Requires HR Strategic Package.

People-Trak Video Tips

If you missed our last video tip on Cluster Reporting, please click here.
to view the quick tip!

Quote of the Month

"The dictionary is the only place that success comes before work."

-Vince Lombardi


For questions or Information on People-Trak HR Software, contact us at: 800.273.3760