Frequently Asked Questions
Here are some frequently asked questions before purchasing People-Trak, HR Software. If you are a People-Trak client, visit the Support FAQ.Show answers
If our organization has less than 50 employees, can we still purchase People-Trak HR Software?
Yes, our minimum 50 record purchase just means that you must purchase at least 50 employee records.
How many users are included in People-Trak’s HR software application?
The People-Trak LT product level comes with 5 HR user logins; with Essentials and Strategic, you may set up as many users as you wish.
Are there any monthly fees in People-Trak?
No monthly fees are required.
What is implementation, and is it required?
Implementation is required. In our standard implementation, an Implementation Specialist schedules a series of appointments to install and implement People-Trak. For details, read more on Installation and Implementation. We also offer onsite implementation at your location for an additional cost.
Do I need to buy training with the purchase of People-Trak HR Software?
Training is included as part of the first-year Support/Maintenance/Education agreement when you purchase People-Trak. All People-Trak users need to take the Essential training to get started on the right foot. After that, most ongoing training is free for actively supported clients.
How do we get our employee data into our People-Trak HR System?
People-Trak has an easy to use Import/Export feature included in our base package that will allow importing data via Excel, Access, Tab Delimited, Coma Delimited, Dbase, etc.
What is included in the required first year annual maintenance fee?
Annual Maintenance includes: remote installation, implementation, phone & email tech support, upgrades & updates. Annual maintenance is optional (though highly recommended!) for renewal each year thereafter.
Are there any ongoing fees?
Besides the optional Annual Maintenance, the only ongoing fee is if you choose to purchase additional employee records, purchase an Add-On, or purchase anything from Technical Services, such as an interface or customization that may require programming outside of People-Trak’s state of the art customization tools.
Can we build our own HR reports?
Yes, People-Trak has a fully integrated report writer. Every field is reportable information, even customized fields. Over 200 canned reports ship out with the purchase of People-Trak HR Software. Clients may customize any existing ad hoc report or create as many new ones as needed.
Are there security features for additional users?
People-Trak has excellent security included in our base HR System package. You may control each user on the database level, module level, screen level, field level, and record level. There are security controls for administration level as well.
Is People-Trak available in SQL?
The lightest version of our software, People-Trak LT, is available with a MS Access backend. HR Essentials and Strategic HR are only available with a SQL Server backend (SQL Express is fine).
Are modules purchased separately?
Several modules are included with the base product, and others are purchased as Add-Ons.
Does People-Trak’s HR system offer payroll?
Not at this time.
Do you interface to payroll?
We do offer interfacing services for most payroll systems. Our Technical Services Department has written many custom interfaces to payroll and other systems, including time clocks. Interfaces can help eliminate double data entry, and keep your data consistent.
Can documents be scanned or attached in an employee record?
Yes, you can attach all common files types, including Word, Excel, JPG, PDF, etc.
Can People-Trak be customized?
Yes, even in basic level you can customize field names and attributes. The Strategic HR features takes customization to a whole new level. These advanced customization features include: Field change triggers, button & record save triggers, the ability to build your own derived fields, E-forms, building and customizing your own screens, work flows, and setting internal approvals.
Are there alerts in this HR system?
Yes, you may set as many alerts to any date you wish within People-Trak. The alerts will show automatically in your People-Trak inbox. You may also have the alert automatically emailed to whomever you wish to receive the alert, i.e. managers, supervisors, or employees.
Can you mail merge documents?
Yes, People-Trak has a template manager in our base HRIS package that will allow users to copy and paste you own documents into a text editor. You may then choose fields to auto populate employee or applicant information within the letter for mail merge.
How long does implementation take?
Implementation begins with meeting two people: your personal Technical Support Representative, who will be your go-to person whenever you have questions down the road, and an Implementation Specialist. The Implementation Specialist will schedule an installation date with your IT department. Installation runs about 1 hour for SQL. Once this is complete, your Implementation Specialist will schedule appointments to start HR on the implementation process. The average time is 2-8 weeks for standard remote implementation, depending upon the amount of time HR has to devote to the process. If you purchase implementation services where our Support Reps implement for you, a data conversion is included and may take far less time to become fully operational.
Is People-Trak compatible with MAC environment?
No, People-Trak must reside on a Windows based server. Windows 2000 or above is required for end user desktops.
How long has Technical Difference, Inc. (People-Trak) been in business?
Are there any auditing features in People-Trak’s HR system?
There are many auditing features within People-Trak HRIS. While in an employee record, you can select a field, and go to “Field Audit History.” A screen will pop up to show the details of every change made to that field (including Date, Time, User Name, old and new value of the field). There is also a Show Audit History button on every screen. When you click this button another screen will pop up showing the entire audit history of the record you have open. We also have audit reporting capabilities included in our basic HR package. This feature will allow you to select specific fields you wish to audit in a report for all records in the database.
Are there limits to past employee records, and what is the cost for these records?
When purchasing People-Trak HRIS, you only pay a one-time cost for active employee records. You may have as many terminated records as you wish. All history remains in the record in case you rehire or get calls for past employment verification. There is also an archive database if you wish to transfer those records out of your active database. All data is reportable information.
Is there a limit to the number of applicant records we can track in the applicant tracking module? What additional cost apply?
You may have as many applicant records as you wish; no additional costs apply.
Is People-Trak compatible with Citrix or Terminal Services?
Yes, People-Trak is compatible with both.
What are the requirements to run People-Trak Web Add-On products?
People-Trak Web Add-On’s are installed on your own web server. IIS is required. If there is remote employee access to Self Service residing on your intranet via the internet, SSL is also required. View system requirements.