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Frequently Asked Questions
Here are some frequently asked questions before purchasing People-Trak, HR Software (HRIS). If you’d like to email us a question, you're welcome to.
If our organization has less than 50 employees, can we still purchase People-Trak HR Software?
A. Yes, our minimum 50 record purchase just means that you must purchase at least 50 employee records for the People-Trak HR Essentials package.
How many users are included in People-Trak’s HR software application?
A. With the purchase of People-Trak HRIS you may set up as many users as you wish.
Are there any monthly fees in People-Trak?
A. No monthly fees are required.
What is the cost for implementation?
A. Our standard remote implementation which is done by the client under the guidance of their Customer Service Representative is included with the purchase of People-Trak HR software. We do however offer implementation services where we implement your People-Trak HR system for you either at your location, or remotely. Additional costs may apply.
Is there any training included with the purchase of People-Trak HR Software?
A. There are a few hours of training included, People-Trak Introduction and System Administration. We do however offer additional web or client site training. Additional costs apply.
How do we get our employee data into our People-Trak HR System?
A. People-Trak has an easy to use Import/Export feature included in our base package that will allow importing data via Excel, Access, Tab Delimited, Coma Delimited, Dbase, etc.
What is included in the required first year annual maintenance fee?
A. Annual Maintenance includes: remote installation, implementation, phone & email tech support, upgrades & updates. Annual maintenance is optional for renewal each year thereafter.
Are there any ongoing fees?
A. Only if you choose to purchase additional employee records, upgrade to an add-on, or choose to purchase anything from Technical Services, interface, or customization that may require programming outside of People-Trak’s state of the art customization tools.
Can we build our own HR reports?
A. Yes, People-Trak has a fully integrated report writer. Every field is reportable information, even customized fields. Over 200 canned reports ship out with the purchase of People-Trak HR Software. Clients may customize any existing ad hoc report or create as many new ones as needed.
Are there security features for additional users?
A. People-Trak has excellent security included in our base HR System package. You may control each user on the database level, module level, screen level, field level, and record level. There are security controls for administration level as well.
Is People-Trak available in SQL?
A. People-Trak is only available in SQL.
Are modules purchased separately?
A. Several modules are included with HR Essentials, and others are purchased as add-on’s.
Does People-Trak’s HR system offer payroll?
A. Not at this time.
Do you interface to payroll?
A. We do offer interfacing services for most payroll systems, and there are standard interfaces available for many payroll vendors. Our Technical Services Department will also write custom interfaces to payroll and other systems including time clocks. Interfacing will help keep down double data entry.
Can documents be scanned or attached in an employee record?
A. Yes, you can attach Word, Excel, Jpeg, PDF, etc. or you may scan a copy of the image into each record. (Any Twain driven scanner can be used.)
Can People-Trak be customized?
A. Yes, even in the HR Essentials level you can customize field names. Our Strategic HR system takes customization to a whole new level. These advanced customization features include: Field change triggers, button & record save triggers, the ability to build your own derived fields, Eforms, building and customizing your own screens, work flows, and setting internal approvals.
Are there alerts in this HR system?
A. Yes, you may set as many alerts to any date you wish within People-Trak. The alerts will show automatically in your People-Trak in-box. You may also have the alert automatically emailed to whomever you wish to receive the alert, managers, supervisors, employees, etc.
Can you mail merge documents?
A. Yes, People-Trak has a template manager in our base HRIS package that will allow users to copy and paste you own documents into a text editor. You may then choose fields to auto populate employee or applicant information within the letter for mail merge.
How long does implementation take?
A. People-Trak is shipped 2-day UPS. Once you receive your system you will have a Customer Service Representative assigned to you. Your new Rep will then schedule an installation date with your IT Department. Installation runs about 1 hour for SQL. Your Customer Service Rep will then schedule implementation appointments to start HR on the implementation process. Average 2-6 weeks for standard remote implementation depending upon the amount of time HR has to devote to the process. If you purchase implementation services where our Technical Service Reps implement for you, a data conversion is included and will take a lot less time to become fully operational.
Is People-Trak compatible with MAC environment?
A. No, People-Trak must reside on a Windows based server. Windows 2000 or above is required for end user desktops.
How long has Technical Difference, Inc. (People-Trak) been in business?
A. Since 1992.
Are there any auditing features in People-Trak’s HR system?
A. There are many auditing features within People-Trak HRIS. While in an employee record, you can select a field, and go to “Field Audit History.” A screen will pop up to show the details of every change made to that field (including Date, Time, User Name, old and new value of the field). There is also a Show Audit History button on every screen. When you click this button another screen will pop up showing the entire audit history of the record you have open. We also have audit reporting capabilities included in our basic HR package. This feature will allow you to select specific fields you wish to audit in a report for all records in the database.
Are there limits to past employee records, and what is the cost for these records?
A. When purchasing People-Trak HRIS you only pay a one-time cost for active employee records. You may have as many terminated records as you wish. All history remains in the record in case you rehire or get calls for past employment verification. There is also an archive database if you wish to transfer those records out of your active database. All data is reportable information.
Is there a limit to the number of applicant records we can track in the applicant tracking module, what additional cost apply?
A. You may have as many applicant records as you wish, no additional costs apply.
Is People-Trak compatible with Citrix or Terminal Services?
A. Yes, People-Trak is compatible with both.
What are the requirements to run Web Components?
A. People-Trak Web Components are installed on your own web server. IIS is required. If there is remote employee access to Self Service residing on your intranet via the internet, SSL is also required.