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 OUR MISSIONReturn to Top  
We provide our customers with the tools they need to do their job more effectively and more efficiently than they have in the past. Our goal has been to create a product and to offer services that are meaningful and to the point. You do not need to pay for services you will never use, and you don’t need a complex product that is difficult to learn and nearly impossible to use. We believe that the correct solution is the solution that is appropriate for you.

Every organization is different and custom software is very expensive. To accommodate the unique needs of each organization, without the need for custom software or expensive consultants, we provide many standard features that enable you to make our standard software more appropriate for your organization. The customization features themselves are easy to use and you can quickly and effortlessly tailor our product to work the way you need it to.

Our approach to technical support is also novel. While we do not send legions of expensive consultants to bug and bill you, we do have a well-trained and efficient support staff dedicated to your personal and product satisfaction. We are proactive and we will call you regularly to make certain our software is meeting and continuing to meet your needs. If you have a question, we will answer it. If you need training we can provide it. If you need conversion services, we can furnish it. In summary, you are in control because you are the customer. Our basic philosophy can be summed up in these principles:

  • Give HR professionals what they need to do the job they are paid to do.
  • Do not charge for goods and services that are not needed.
  • Provide competent and timely support when it is needed.
  • Seek to meet customer needs before they arise
  • Offer superior software products to identified markets through “solution based” and “relationship based” selling methodologies.
  • Identify, meet, and monitor all customer expectations through baseline reactive and exceptional proactive support programs.
  • Engage customers in a synergistic relationship based on a shared vision and a commitment to mutual benefit and success.
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