"How much vacation time
do I have?" "How much time will I have for my summer
vacation?" Ask any seasoned HR professional and they will tell you
that these are all too frequent questions.
The reason is simple. Employees do not keep track of the time they have
taken. This seems to be true even when the accrued amount is posted on
each paycheck stub. The problem compounds when there are multiple
"paid time off" accounts such as vacation, sick, etc.
For the average HR department, working from a paper system, the response
could take a day or more while the HR representative checks their EXCEL
notebook or refers the request to the accounting department. Either way,
it is time consuming for one or two employees to get the answer in a
timely manner…and time is money.
Manually tracking benefits can be contentious at best. All it takes is
one mistake, be it a forgotten entry or a data entry error, for the
accrual and usage accounting to cause strife and ill will. Again, ask
those who have experienced working in both manual and automated
environments, and they will agree that while time tracking is a
fundamental and fairly simple task, it is full of problems when done
manually. Non-HR managers are inconsistent or forgetful, not willfully,
but from a point of job focus.
An employee goes to a kiosk located centrally in the company
facilities. It is 2:35 a.m. on Saturday morning, the employee logs in
and requests vacation time for a future date. He logs off and unseen
wheels start turning.
Monday morning his manager finds an email with the employee’s
vacation request. He reviews his scheduling for conflicts. Finding none,
he clicks a button to verify that the employee has the accrued time.
Seeing that all is in order, he accepts the request and all pertinent
records in the HR system are updated as well as an email back to the
employee telling him of the approval.
Not with People-Trak
Employee and Manager Self-Service (ESS/MSS)
With the ESS/MSS option,
the process almost runs itself. In addition, you can be assured that all
necessary approvals are made and that all notifications are sent.