Privacy Policy

Any information you may provide while using (“the site”) will be used solely by Technical Difference Inc. and for the purposes outlined on the site. Technical Difference Inc. will not sell, license, transmit, or disclose this information unless expressly authorized by you, or as required by law.

Collection of Personal Information

When we collect personal information directly from you via the site, we take reasonable steps to ensure that you are aware that the information is being collected and why it is being collected.

Personal Information: We may collect information when you communicate with our sales or support team via phone, send us an email, fill out a form, or post on our blog. That information may include your IP address, name, email address, phone number, job title, company name, company size, and other demographic information.

Cookies: Cookies are strings of code on your computer used to track information. When you visit our website, we collect data about your visit, such as what pages you view, when you view them, what browser you use, your operating system, and other similar information. You may turn off cookies or remove cookies that have been placed on your computer by following your browser's instructions. In particular, we make use of certain Google Analytics Advertising Features: Remarketing with Google Analytics and Google Display Network Impression Reporting. If you wish to opt-out, you may do so here.

Web Beacons: We may use single-pixel images, called web beacons, to track whether you opened an email from us. We also may use strings in hyperlinks to track whether and when you clicked on a link in an email. This information may be used to run reports to see who has or has not opened our emails or clicked links.

Information from Other Sources: We may get more demographic information about you by searching the internet for data that is publicly available, such as via social media sites.

Email Communications

We may use the personal information you provided for the following types of email communication:

  1. To promote our services.
  2. To bill and collect money owed to us.
  3. To provide customer support.
  4. To meet legal requirements.
  5. To prosecute and defend a court, arbitration, or similar proceeding.
  6. To support and improve the services we offer (ie to alert you of a new software update.)
  7. To communicate with you about your account (ie to send you a forgotten password.)
  8. To send you informational or promotional content that you may choose (or "opt in") to receive.

Promotional Email Communications

From time to time we will send out promotional email communications to those who have provided their details for that purpose. You may stop these communications at any time by unsubscribing via return email or clicking the 'unsubscribe' link provided in the email. You will be removed from designated communication within 10 business days, in keeping with the CAN-SPAM Act of 2003.

Retention of Personal Information

We will not keep your personal information for longer than is required for the purposes for which the personal information may lawfully be used. If you have any questions relating to our privacy policy, please contact us.

Last updated: October 21, 2014

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Technical Difference, Inc.

5256 S. Mission Rd.
Suite #210
Bonsall, CA 92003

Sales: 1-800-809-5731
Support: 1-800-273-3760
Fax: 1-760-941-8686