Answers to Frequently Asked
Questions
Is there a network
version of People-Trak?
(Return to FAQ Table)
The single-user version of People-Trak can be run
on both stand-alone computers and on network systems. The multi-user
version of People-Trak allows multiple users simultaneous access
on network systems. To find out which network systems are compatible
with People-Trak, check our System Specs.
Do you operate on
a WAN?
(Return to FAQ Table)
People-Trak has a WAN version that can be run on
both dedicated WAN lines or on dial-up WANs. You do not need
to install Citrix Server, or any other systems to make it work.
For pricing on People-Trak WAN, call 800-809-5731 or e-mail
[email protected].com.
How can you sell
a full-featured HRIS for so much less than the competition?
(Return to FAQ Table)
The primary reason is technology. Technical Difference
has proven it can develop products at a lower cost and in less
time than other software providers. We call this technological
factor the Technical Difference (hence our corporate name).
Can I get references?
(Return to FAQ Table)
We have a long list of satisfied customers in a
variety of industries using People-Trak today. To read some comments
from our users, you can click on our User
Comments link. If during your evaluation of People-Trak,
you would like specific references, please call for assistance.
We would be happy to provide you with references in your industry,
size, or region.
Do you have interface
programs?
(Return to FAQ Table)
We have interface programs for a number of payroll
services and accounting packages. Our import and export programs
are included with People-Trak and can be used to facilitate your
own interfaces. Our technical staff is available to assist your
staff in the creation of any necessary programs.
Can People-Trak
be customized?
(Return to FAQ Table)
Many of the modules provide user-defined fields.
These fields can be used to store information that my be unique
in your organization. In addition, People-Trak allows you to
change the name of any field so that you can use it for another
purpose. You cannot, however, change the type or length of a
field. When fields are changed, you can also change the report
headings, help lines, and help messages.
Can I obtain programming
services?
(Return to FAQ Table)
We provide additional services for programming,
data conversion, and custom interfaces on a project basis. For
specifics e-mail our Sales
Department or call Kim Sayre, our Sales Manager, at 1-800-809-5731
if you have specific requirements.
What type of security
does People-Trak offer?
(Return to FAQ Table)
People-Trak offers security at a number of different
levels. You can define and protect modules, databases, programs,
individual fields, and individual records using up to 99 different
levels. Advanced security to protect records based on a specific
query can also be implemented. People-Trak also provides auditing
of every database change.
In addition, People-Trak provides a system access
log so that you can determine if any unauthorized users have
attempted to access your records.
How often are updates
and upgrades released?
(Return to FAQ Table)
We plan a major upgrade about once every 14 to
16 months. We perform updates as required.
Will I need expensive
training?
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The fastest way to maximize your investment in
People-Trak is to attend one of our 2-Day Introductory Courses.
Training is available in
a variety of cost-effective forms. Many companies come to our
corporate facility for the best rates on training. If you have
a staff of several people who need to be trained, then you may
want to bring us out to you. Click through to our Training
page to see what is available.
Are you open to
product feedback?
(Return to FAQ Table)
We are not only open to feedback, we request it.
Most of the new features and enhancements in our upgrades are
based on ideas from our customers. We review each idea to determine
if it is specific to the customer or a general feature that can
help all of our customers. When a feature belongs in the product,
we add it.
