Contact Support

1-800-273-3760
Mon-Fri 6:00am-3:30pm PST
An active Support contract grants you:
- Support – An assigned Representative, available via phone, email, or website
- Maintenance – Relevant software updates & upgrades
- Education – Free PTU training
FAQ
Answers to the most frequently asked questions about People-Trak.
Contact UsQuestions, comments, ideas? Don’t hesitate to contact us.
Remote SupportJoin a remote session with a People-Trak support representative.
Training SessionsBrowse the calendar and register for a future training session.
DocumentationDownload the latest Training Guides for your version of People-Trak.
Quick TipsWatch two-minute videos on People-Trak features.
News
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Free Training in Sunny Bonsall, CA!
We want to see you! Join us for version 9 Essentials training, July 29-31, at our offices. Contact your representative for details. -
Send New Hire Notifications
Need to automate all those new hire emails you send out? See what you can do when you combine features from People-Trak’s Strategic toolkit add-on! -
The Employee Anniversary Reminder
Never miss an employee anniversary again, courtesy of People-Trak. Watch now.
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Friday Focus 2015 is underway!
Our weekly “edutainment” series is underway again for the new year! Please join us on Fridays at 10:30am PST for a casual demonstration of a People-Trak feature. All are welcome to attend and registration is free. Browse the archive page to get a taste. -
Free Training in Sunny Bonsall, CA!
We want to see you! Join us for version 9 Essentials training, June 24-26, at our offices. See the June 3 newsletter for details, or contact your representative. -
Announcing Free Training in San Diego!
We’re pleased to be starting a series of training classes offered at People-Trak HQ in sunny Bonsall, in northern San Diego County. The first class will be a 3-day Essentials course from April 20-22. See the March 19 newsletter for details, or contact your representative. -
The ‘Between’ and ‘Outside’ Operators
When querying, these operators help you target between or outside a defined range. Watch now. -
The ‘In’ and ‘Not In’ Operators
This new quick tip shows how the “in” and “not in” operators are used to target records. Watch now. -
End-of-Year Processes with People-Trak
As the year is coming to a close, don’t forget to make important changes within your HRIS system. Call today to schedule some time with your Support Representative, and receive help with attendance rollovers, or benefit plan changes. -
“April
Showers” – A People-Trak University training special
We’re offering all our continuing education courses for free through the month of April. Browse the Course List. -
New Friday Focus Page
Visit our new Friday Focus web page to view video recordings of topics covered so far in our casual "edutainment" series. -
“Have It Your Way” – The Basics of Field Customization
Sometimes you find a field in People-Trak that you just don’t use. Why not change it to something that will deliver more relevant data when you need it? Watch now. -
What is People-Trak's great Report Writer for if you don’t know how to get the most out of it? We’re offering this popular class in early December before things get crazy. Also, we're nearing year's end, so now is the time to use up those training credits! Sign up today.
December Query & Reporting class is open for registration! -
Your annual support includes 6 free training credits that can be applied to these classes. Register today.
Learn something new! Sign up for an upcoming
November training course. -
“On Holiday” – Using Attendance Transactions
You can save time by processing all those attendance transactions in batches. Learn how in this Quick Tip! Watch now. -
“Personal Space” – Custom Screen Backgrounds
With the Strategic Toolkit, you can manipulate screen backgrounds in People-Trak! Watch now. -
“F5 Is Alive” – Function Key Shortcuts
Learn how to use the function keys on your keyboard to speed along your data-entry skills in People-Trak! Watch now. -
You Should Have an HR Payroll Interface – Here’s Why
There's nothing so embarrassing as presenting a report to management, and having someone point out that your data is wrong. If you have yesterday's news, it makes you look bad, and if it's not caught in time, it could lead to bad decisions that cost you, your boss, and even the whole company. Read more[…] -
“Triple Play” – Making Tables Mandatory (or Not)
This tip teaches you how to adjust your table validation by toggling between Mandatory, Optional, or None. Watch now. - Training Credits are now live: your company gets 6 hours of free training each year. Learn more.
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