Tech Support Live versus On-Line
Technical Difference, Inc. believes that the human
touch is still the primary way customers want to be supported.
We know that the world has gone high tech, but you still want
that human voice when your CEO is screaming at you to get the
information he needs and you can’t remember how to build the
report.
Therefore, at Technical Difference, each Technical
Support Representative has a number of personal accounts for
which he/she is responsible. What that means is that if they
don’t hear from you, they call you. They are not just sitting
by the phone hoping you do not call. They foster a relationship
with our clients. If you call us and your technician is unavailable,
of course we will get you some one else. But we are proactive
in how we cultivate our relationship with our customers. That
is the Technical Difference! If you want to try out our support
during the sales process, we would be happy to accommodate you.
Simply call 1-800-273-3760 and test our rep’s as they
assist you.
